1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 4892626210
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify this, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the time limit to see if you receive the verification code. If not, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the newly updated app. After the update, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. However, you can only withdraw money earned from gaming activities, and bonus amounts cannot be withdrawn. The withdrawn amount is based on earnings from gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted your KYC (Know Your Customer) details within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface), and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, occasional payment delays may cause longer waits, potentially up to 24 hours. This delay in payment processing can impact the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming cannot be withdrawn by anyone other than yourself. You can withdraw any money you win using the bonus funds, but the bonus itself remains non-withdrawable. The winnings from playing games with the bonus are yours to withdraw.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If so, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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